National vs. Local Home Security Companies: The Pros and Cons


When choosing a home security provider, chances are you see advertisements and recommendations for ADT, Vivint, or another nationally recognized company. But many local home security companies may be available in your area.

So, which type of home security company should you choose? Here are some pros and cons to help you decide:

Benefits of National Home Security Companies

The main advantage of national home security companies is that they are usually more well-known and have a more established reputation. They also tend to have more resources, which means they can offer a wider range of services and products. For example, ADT has been in business for over 140 years and offers home automation, environmental protection, and video surveillance in addition to traditional security systems.

Another benefit of choosing a national company is that they often have 24/7 customer support. So, if you have an issue with your security system, you can call customer service and speak to someone any time of day or night.

Additionally, national home security companies usually have a larger network of dealers, which means they can provide services in more areas. And if you move, it’s likely that the company you choose will be able to provide service in your new location.

Drawbacks of National Home Security Companies

Despite the advantages, there are some potential downsides to national home security brands.

For one thing, they may not be as familiar with the specific needs of your area. For example, if you live in a rural area, a national company may not be able to provide the same level of service as a local company that’s more familiar with the area.

Another potential downside is that national companies may not have as much flexibility when it comes to customizing a security system for your home. And, finally, you may be required to sign a long-term contract when you choose a national home security company.

Advantages of Local Home Security Companies

Local home security solutions may have a more personal touch than national companies. They may be more familiar with the needs of your community and can provide tailored services.

Additionally, local companies may be more responsive to customer service issues since they’re not dealing with as many customers.

And, finally, you may have more negotiating power when it comes to pricing and services with a local company.

Disadvantages of Local Home Security Companies

The main disadvantage of local home security providers is that they may not have the same resources as national companies. This can mean they offer fewer products and services.

Another potential downside is that local companies may not have 24-hour customer support. So, if you have an issue with your system in the middle of the night, you may have to wait until business hours to get help.

Final Thoughts

So, which type of home security company should you choose? It depends on your specific needs and preferences. Consider the pros and cons of national and local companies before deciding.


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