Generally, companies specializing in asphalt paving have a high gross profit margin relative to their total costs. This is due to their specialized product and service that demands a premium. Ask about past projects and view samples of their work. Any reputable paving company should be happy to provide this information and direct you to their gallery page online.
Reputation
Asphalt paving companies with excellent reputations can command premium prices. Their expertise and quality artistry ensures that the surface will last long. This is especially true for commercial clients who need a surface to help their business stand out. Paving contractors also have to consider the cost of fuel and other expenses. They may have to purchase or lease equipment that will need servicing. In addition, they might need to purchase bonds for each job, which can be a significant expense for smaller businesses.
Experience
A reputable paving company can help you with all of the logistics of the job, including obtaining the necessary permits. They can also perform a thorough site evaluation to detect issues such as drainage. A quality paving contractor should be able to finish the work quickly and efficiently while ensuring minimal disruptions to your business operations. They should also provide a timeline that can be followed for the completion of the project. Whenever possible, ask for references from past customers. This is a great way to learn about the customer service experiences that other people have had with a particular paving company. It will also give you an idea of the company’s reputation. If a customer has had an experience that could have been more positive, it may give you a reason to look elsewhere.
Equipment
A quality paving company will have the right equipment to complete your job efficiently and to a high standard. Some contractors may cut corners by needing the proper equipment, which could cost you in the long run. Lastly, ask them about their insurance and workers’ compensation coverage. A professional contractor should have both of these to protect themselves and you in case anything happens during the project. If a paving contractor scoffs at this, it is best to look elsewhere.
You should also be able to ask them for references and examples of their work from previous clients. This will help you decide if they are the right fit for your next asphalt paving project. Be sure to ask for both residential and commercial work examples.
Insurance
Paving contractors are exposed to risks – from a finished project that doesn’t hold up to an employee getting injured. Insurance protects these businesses from financial ruin if something goes wrong, even if it is nobody’s fault. Look for a paving company that will show you their business licenses and insurance information. If they are reluctant to do so, that is a red flag. Lastly, ask the paving contractor for references from past clients and contact information to follow up. This will give you an idea of their craft, customer service, and results. Also, ask them about their builder’s risk insurance, as it will help cover costs for extra labor, recovery of materials, and more.
Customer Service
Professional paving contractors will take pride in their work and want to ensure the customer is happy with the results. They will be punctual, courteous, and willing to answer any questions about the process. Requesting references from any paving contractor you are considering hiring is always good. Call the references and ask about their experience working with the company, if the job was completed promptly if any follow-up has been done, etc. A well-designed website is crucial for a paving company. Compared to most companies, paving contractors don’t have the luxury of making a first impression in person, so they must rely on their websites.
