As you’re already aware, maintaining any vehicle is the key to its longevity, but it’s even more important for EVs like the Rivian trucks and SUVs. You’re probably going to have a difficult time finding a maintenance schedule for Rivian vehicles online, at a Rivian collision repair center, or even at your dealership. That’s because this automaker takes a novel approach toward maintenance. Basically, when your car needs attention, it will let you know.
How It Works
Just as you get a premium driving experience with the Rivian, you get premium maintenance services as well. All you need to do is initiate the remote vehicle diagnostics process through your connected smartphone app and the technology will determine whether or not your car needs to be serviced. Not only will it tell you what needs attention and when, you can also schedule service appointments remotely right from your phone.
Rivian EVs are equipped with numerous sensors that communicate with the Rivian smartphone app, so in some cases, you don’t even have to worry about the remote vehicle diagnostics process. If Rivian detects an issue with the vehicle through a sensor, it will send an alert to a technician, who will then contact you directly to let you know about the problem. You can then schedule an appointment through the app or directly through the vehicle’s infotainment system.
Other Maintenance and Repair Options
If you’re driving an EV, chances are you’re fairly tech savvy, which is why the car company offers such incredible technology. But, in the event that you’re a little old school, you can still get your Rivian maintenance and repairs at a Rivian-approved collision center or service location by just giving them a call and scheduling an appointment. The technicians at these centers are trained in Rivian repair so you can rest assured you’re getting the best service possible.
Third-party repair shops are another option for your repair and maintenance needs. Remember that visiting one of these locations does not void your warranty, so as long as the third-party shop is knowledgeable about Rivian EVs. You can’t take an electric vehicle to just any repair shop because even if they accept your vehicle, you can’t be sure it’s getting the proper repairs or correct parts. It can also be dangerous for shops to work on EV cars if they don’t know what they’re doing.
Updates are Critical
One of the most important parts of keeping your Rivian maintained is to install updates whenever Rivian pushes them to your car. These software updates are vital to keeping Rivian’s entertainment, accessibility, battery management, digital experience, thermal management, and other performance elements as cutting edge as possible. Without these updates, your car just won’t operate as efficiently as it could.
You’ll become aware of updates through various means, including your smartphone app, in-vehicle alerts, and regular release notes for your model. Install these updates as soon as you can, but you can always delay or schedule the installation to meet your needs.
Until you get used to this new type of maintenance process for your Rivian, it may seem strange not to have a printed schedule for your services. But, after you’re accustomed to it, you’ll never want to go back to how it used to be.