4 Things That Can Go Wrong With an Online Used Car Purchase – How to Avoid Them


Many people think that online buying is restricted to small commodities. But thanks to the rise of eCommerce platforms, people can buy anything and everything, including cars, on the internet.

The purchase of cars online had already been popular even before the pandemic started. However, there are some risks associated with buying cars online, especially when it is a previously used one. In this article, we are going to talk about all these risks, along with how you can avoid them.

The Car Is Not as Advertised

Every car that you see available online may not be as fabulous as it has been advertised. Sometimes people receive the vehicle in a very different state than what they had seen in the pictures on the website. Therefore, make sure that you purchase the car from a reputable and well-reviewed company.

One of the best ways to ensure that you are buying from the right company is to read the reviews posted by previous customers. These reviews will tell you whether the company can match up to what they promise on their website. If you feel that the reviews posted on the website might be biased, you can also look at the reviews posted on Google or other such sources.

Another way to ensure that the car matches the advertised standards is to buy one from a company that offers a trial period, such as Gettacar. When you buy used cars on Gettacar, you get a seven day trial period along with a 90 days/ 4500 miles warranty. That way, you can be sure that the car matches what was advertised.

Delivery Problems

Many online companies have problems delivering cars on time because they do not have a sense of commitment to their customers. They won’t care whether you had plans for a road trip or a family trip once the car got delivered.

That is another reason why you must buy from reputed online companies and check their delivery reviews before buying. You can also check their delivery method and the company they hire to deliver the cars. That way, you can also check if the vehicle transport company is trustworthy and reliable.

Bad Customer Service

Even if an online car selling company makes all the right promises, the deal could still go bad if they do not have efficient customer service. For example, the company might promise a seven day trial period for the used cars they sell. But if you are not completely satisfied with the vehicle, you may need to return it.

If the customer service team is incompetent, the seven-day trial period will get over and you will be stuck with a car that you are unhappy with. Even if you try to get the company to fix what is wrong with the vehicle, you might not get enough compensation from them.

To ensure that the company you choose has a good customer service team, you can try calling them and having a word. Do not disclose that you have plans to buy a car from them. Instead, pretend that you have purchased a vehicle in the past and are facing some problems with it. That way, you will be able to understand if they can solve any issues that you might have with the car in the future.

Problems With Financing

Unreliable online car dealerships will not give you good deals for finance. In fact, most of them would not even have a credible relationship with reputed financial institutions. The best online dealerships would expect you to have a pre-approved offer with you when you come to buy a car from them so that they can beat that offer.

They would also have partnerships with the top financial lenders in the country, such as Westlake Financial, Ally, BB&T, Credit Acceptance, and several others. That way, you can be assured that you will not face any troubles with getting finance to buy your car or making future payments.

Many websites selling used cars would make the entire process seem like a walk in the park. That is a part of their sales pitch. However, once you have bought the car from them, everything will start to fall apart.

Therefore, make sure that you research the company thoroughly before you decide to buy from them. You can think of the factors we mentioned in this article while you choose the company you buy from. We hope this article helps you choose an ideal used car for your budget.

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